If you’re a small business–or one that operates only in a particular geographic region–you might be forgiven for seeing “online reputation management” and think it doesn’t apply to you. You’re not a big brand, you don’t have to worry about the Wall Street Journal or Newsweek writing about your business, so why worry? While managing a national reputation may not be of concern, I’ll guarantee that there’s a local web portal or trade journal that keeps tabs on what your customers think about your business. No better example of this than the hospitality industry. Most hotel managers look upon online reviews as a thorn in their flesh–there’s just no pleasing some guests, so why even try?
When businessman Terry Collins was offered the chance to buy the Ritz Hotel for a knockdown price of £250million it was an opportunity that sounded too good to be true. And it was indeed too good to be true. The hotel, with an estimated market value of around £600million, was not on the market. Yet two conmen managed to persuade Mr Collins, co-founder of a large and reputable property company, that the hotel's owners, the Barclay brothers, were prepared to sell it at a bargain price.
The Society of Incentive & Travel Executives is planning its first green International Conference in Monterey, Calif., December 6-9. Among the steps the...
Apr 14, 2008 3:09 PM
JetBlue Airways, which launched a corporate meetings program in May 2007 called CompanyBlue, last week announced that it’s expanding the program, with significant changes that will be especially appealing to the convention and association market...
MCCA SELECTS LOCAL FIRM TO LEAD BCEC SITE PLANNING
The Massachusetts Convention Center Authority (MCCA) has hired a team of consultants led by Sasaki Associates of Watertown, MA to develop a master plan for the 62-acre South Boston Waterfront.
GIBTM 2008 PARTNERS WITH MPI
Gulf Incentive, Business Travel & Meetings Exhibition (GIBTM) taking place from 8-10 April 2008 at the Abu Dhabi National Exhibition Company Centre (ADNEC) has partnered with Meetings Professionals International (MPI) for the inaugural Gulf Meetings and Events Conference.
Worktopia Secures $5 Million In Funding
Worktopia (www.worktopia.com), the first direct online booking engine for meeting space in hotels, airport lounges and other venues, today announced that it has completed a $5 million financing from a syndicate led by New York-based DFJ Gotham Ventures and including Milestone Venture Partners and High Peaks Venture Partners.
John Lynch Appointed Chairman of Jamaica Tourist Board
Jamaica��s Minister of Tourism, The Honourable Edmund Bartlett, has announced the appointment of Mr. John D. Lynch as chairman of the Jamaica Tourist Board (JTB).
Air Jamaica Announces Miami to Grenada Service
Grenada's tourism industry is expecting a big boost in time for the winter season with the start of new Air Jamaica flights from Miami, beginning November 4, 2007.
Southern California Fires at a Glance...
Here is the latest updated list of the status of the fires from the California Department of Forestry and Fire Protection (as of 12:23 pm West Coast time).
So. Cal.Update: Fires That Are Still Burning
Here is the latest updated list of fires yet to be contained from the California Department of Forestry and Fire Protection (as of 8:19 am West Coast time).
So. Cal. Update: Fires That Are Under Control
Here is the latest updated list of fires that have been contained from the California Department of Forestry and Fire Protection (as of 8:19 am West Coast time).
Puerto Rico Boosts Efforts to Recruit Ambassadors
The Puerto Rico Convention Bureau (PRCB) is beefing up its 18-year old Ambassadors Program.
Southern California Update: Fires Still Burning
Here is the latest updated list of fires yet to be contained from the California Department of Forestry and Fire Protection (as of 8:49 am West Coast time).
